OU Help

OUIT


Have computer questions/problems?
Reach out to OU Help via any of the methods below for technical help and resolution:

Open a Ticket     Email Us!      855-268-4357 (voicemail 24/7)

                                                                                              Messages create tickets  Get a response within 24 hours!                           

                                                                                                 

Printing

Printing

PRINTING ON CAMPUS?

Click your campus below to use Mobility Printing:

Email information

Email Information

Students access email through 0365/Microsoft Exchange at Office.com 

If your browser doesn’t redirect to the new o365 student email login page:  http://www.ottawa.edu/studentemail, please use the links below to clear the cache of the browser of your choice.

You may also go directly to the website and save as a favorite:  https://outlook.com/student.ottawa.edu


Add Email Account to Mobile Devices:
OUIT - Adding New Email to Mobile Device


Office 365 Applications:
PC and MAC Devices

 


Want to Change your Password?
Use the OU Password Reset to update it.  You will need to register before the first reset. Please allow up to an hour for all of your Ottawa University accounts to update.
 

 

As always, if you have any questions, issues or concerns please do not hesitate to reach out to OUHelp@ottawa.edu

Thank you!

OUIT

 

Multi-Factor-Authentication

There is no content in this portlet.

Password Updates

PASSWORD UPDATES
Your username is your email address
for Blackboard, MyOttawa, and email access. 
 
STUDENTS
Click the link above to enter your account information to change your password.
Please note:  You will need to know your old password to use this link.
If you do not remember your password
We will get a temporary password set so you can access the account. 
 
 
Employee/Faculty/STAFF
Before updating a password, we each need to register. 
 
Click the link above to enter your account information to change your password.
Please note:  You will need to know your old password to use this link.
 
Click the link above to update/reset your account passwords
(Username will be firstname.lastname Use this link to reset your password if you are locked out or have forgotten the password)
 
 

NetTutor

Your Online Tutoring Service!

Check out NetTutor in your Blackboard course! You can access free tutoring services in any of the areas below.
                                                                                            
 
  • Accounting
  • Basic Computer Skills & Office Software
  • Biology
  • Chemistry
  • Computer Science & Languages
  • Economics
  • English, Reading, & Literature
  • Finance
  • FYE & College Student Success
  • Humanities & Social Sciences
  • Information Technology & Software
  • Math: Calculus & Above, Statistics & Probability, & Through Pre-Calculus
  • Nursing
  • Online Writing Lab (Get your papers reviewed here!)
  • Physics
  • Spanish

Handouts

  • VPN Software

    The Windows and Mac versions for the Cisco Secure Client VPN connector.  Download and install to securely access the OU administrative network. (Admin credentials required)

     
    Cisco Secure Client (Windows)

    This is the Windows version of the Cisco Secure Client.  Just download it and then execute it.

    Required
    cisco-secure-client-win-5.0.03076-core-vpn-predeploy-k9 (1).msi
    Cisco Secure Client (Mac)

    This is the Mac version of the Cisco Secure Client.  Just download it and then execute it. 

    Required
    cisco-secure-client-macos-5.0.03072-predeploy-k9.dmg
    While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.

  • Blackboard

    Ottawa Online Computer Requirements
    Required
    Ottawa_Online_Computer_Requirements.pdf
    While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.
While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.
Edit the following settings for all selected Resources.
Select a start and end date and time
Start: Start:
End: End:

Bookmarks

  • Blackboard

    Log into Blackboard
    Required
    blackboard.ottawa.edu
    Request Support for Blackboard

    Blackboard Course Copy Request, Faculty Course Issue Report, and Course Development and Revision Request.

    Required
    ottawa.teamdynamix.com
    IDAT Infosite
    Required
    idat.ottawa.edu
    While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.

  • Zoom Video Confrencing

    Join/Host a Zoom Meeting
    Required
    ottawa.zoom.us
    Zoom Service Status
    Required
    status.zoom.us
    While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.

  • Microsoft Online E-Learning Courses

    How to Register: MS Online Learning Courses

    Staff/Faculty Training for Microsoft software - MS Office, etc.

    Required
    myottawa.ottawa.edu
    Microsoft Online Learning Page
    Required
    onlinelearning.microsoft.com
    While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.
While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.
Edit the following settings for all selected Resources.
Select a start and end date and time
Start: Start:
End: End: