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Students should be aware that, should they have complaints about their academic program or their financial aid, Ottawa University has a complaint procedure located in the Student Handbook. To the extent possible, students should seek a resolution of such matters through the institution's complaint procedure before involving others.
Should the institution not be able to resolve the student complaint, the student has the right to contact the state of Kansas and it's appropriate agency to determine the course of action. Complaints can be filed with the following agencies in Kansas: